1. Customer Details

Company Name *

Account No. *

Contact Name *

Building Name/No. *

Street *

Town *

County *

Post Code *

Telephone No. *

Email *

2. Product Information*

SWP Part No. *

Description *

Serial No. *

Batch No. *

Date Purchased *

Order No. *

Full Description of Fault *

Type of Environment / Application at time of Fault: *

3. Inspection Sequence

Claims covered in the Warranty

I wish to return this product under warranty

If this item is covered under warranty, we will repair the item and send it back to you.

If your item is unrepairable, please indicate below what you would like us to do.

Please issue a credit
Please issue a replacement

Claims not covered in the Warranty

If your item is not covered under warranty, please indicate below what you would like us to do.

Please quote for repair
Please scrap the item
Collect the goods

Your name *

Position in Company *

Please check that you have

1. Completed the form in full, including full description of fault.

2. Uploaded a photograph of the item before shipping the item back. *

Choose file or drag here

3. Uploaded proof of purchase. *

Choose file or drag here

Thank you for getting in touch!

We appreciate you contacting us. One of our colleagues will get back in touch with you soon!

Have a great day!

What happens next

Once we have received your completed form, we will process it within 48hrs (providing all information has been supplied in full). We will then issue you a service call number. This number will authorise the return of your item to us. Failure to obtain this number will result in your goods being refused at the depot.

Please, return your goods to the following address within 14 days:

Specialised Welding Products

Unit 1, Withins Point,

Withins Road,

Haydock Industrial Estate,

Haydock,

WA11 9UD

Thank you for getting in touch!

We appreciate you contacting us. One of our colleagues will get back in touch with you soon!

Have a great day!

Country/region

Warranties