Delivery & Returns

Delivery & Returns Privacy Policy Terms & Conditions Warranties

DELIVERY OPTIONS

The prices of the delivery options below are estimates at the time of the quote. The final price, including any customs charges will be confirmed on the completion of the order.

United Kingdom (Mainland UK only)

  • Next Working Day | Orders of £175 and above: FREE
  • Next Working Day | Orders below £175: £9.60
  • Before 12.00pm Next Working Day: £20
  • Before 10.30am Next Working Day: £40
  • Click & Collect | Same Day Collection before 6pm: FREE

1. Orders must be placed before 6pm Monday to Friday to qualify for next working day delivery. Any orders placed after this time will be dispatched on the very next working day.
2. The delivery terms stated above apply to mainland UK, deliveries to remote areas may take a little longer.
3. Click & Collect orders can collect the very same day from our trade counter in Unit 1 Withins Point, Withins Road, Haydock Industrial Estate, St Helens, WA11 9UD. Please wait for confirmation to let you know your order is ready before you travel.

Northern Ireland

  • 2-3 Working Days | Orders of £175 and above: FREE
  • 2-3 Working Days | Orders below £175: £15 + £17.50 Customs Charge*

*Estimated. Delivery costs will be reviewed upon quote by quote basis and will be confirmed on the completion of the order.

Ireland

  • 5-7 Working Days | Orders of €1500 and above: FREE
  • 5-7 Working Days | Orders of €750 and above (5 Cartons or less): FREE
  • 5-7 Working Days | Orders below €1500: €30 + €35 Customs Charge*

*Estimated. Delivery costs will be reviewed upon quote by quote basis and will be confirmed on the completion of the order.

International Export

Please get in touch with us on +44 (0)1942 719930 or sales@specialisedwelding.co.uk if you would like a quote for an international shipment.

DELIVERY POLICY

1. Delivery of the Goods shall take place at the Company's place of business, or if some other place for delivery is agreed in writing by the Company, by the Company delivering the Goods to that place.
2. Any dates specified by the Company for delivery of the Goods are intended to be an estimate and time for delivery shall not be made of the essence by notice. If no dates are so specified, delivery shall be within a reasonable time.
3. Subject to the other provisions of these conditions the Company shall not be liable for any direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and similar loss), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Goods (even if caused by the Company's negligence), nor shall any delay entitle the Buyer to terminate or rescind the Contract unless such delay exceeds 180 days.
4. If for any reason the Buyer fails to accept delivery of any of the Goods when they are ready for delivery, or the Company is unable to deliver the Goods on time because the Buyer has not provided appropriate instructions, documents, licences or authorisations:
(a) risk in the Goods shall pass to the Buyer (including for loss or damage caused by the Company's negligence);
(b) the Goods shall be deemed to have been delivered; and
(c) the Company may store the Goods until delivery, whereupon the Buyer shall be liable for all related costs and expenses (including, without limitation, storage and insurance).
5. The Buyer shall provide at the Delivery Point and at its expense adequate and appropriate equipment and manual labour for loading the Goods.
6. If the Company delivers to the Buyer a quantity of Goods of up to 20% more or less than the quantity accepted by the Company, the Buyer shall not be entitled to object to or reject the Goods or any of them by reason of the surplus or shortfall and shall pay for such goods at the pro rata Contract rate.
7. Where the Goods are to be delivered in instalments, each delivery shall constitute a separate contract and failure by the Company to deliver any one or more instalments in accordance with these conditions or any claim by the Buyer in respect of any one or more instalments shall not entitle the Buyer to treat the Contract as a whole as repudiated.

NON-DELIVERY POLICY

1.The quantity of any consignment of Goods as recorded by the Company on despatch from the Company's place of business shall be conclusive evidence of the quantity received by the Buyer on delivery unless the Buyer can provide conclusive evidence proving the contrary.
2. The Company shall not be liable for any non-delivery of Goods (even if caused by the Company's negligence) unless the Buyer gives written notice to the Company of the non-delivery within [five] days of the date when the Goods would in the ordinary course of events have been received.
3. Any liability of the Company for non-delivery of the Goods shall be limited to replacing the Goods within a reasonable time or issuing a credit note at the pro rata Contract rate against any invoice raised for such Goods.

RETURNS POLICY

1. The Company will accept Goods for return if they have been wrongly or over ordered provided that the Goods:
(a) are normal stock items and have not been manufactured or obtained to the Buyer's specification;
(b) are returned to the Company in an 'as new' condition, in their original packaging and do not have any tags or labels attached;
(c) are returned to the Company at the Buyer's cost (within five days of the date of delivery).
2. Claims for wrong, faulty or damaged Goods must be made within five days of the date of despatch by the Company. Any claim for loss or damage of Goods in transit cannot be considered for Goods which have been signed for at the time of delivery as having been received in good condition and as being complete.