FAQs
General FAQs
You will need to apply for a Distributor account by clicking Log In and following the steps to apply for a new account.
Contact our customer services team on 01942719930 or sales@specialisedwelding.co.uk or your area sales manager and ask us to activate your online account.
£9.60 Carriage on orders below £175.
Order by 6pm Monday to Friday for next working day delivery to mainland UK addresses. Orders placed after 6pm or on a weekend will be dispatched on the very next working day.
Orders placed outside of the UK will usually arrive within 2-3 working days.
Contact our sales team on +44(0)1942719930 to discuss any special delivery terms such as, before 9.30am, before noon or Saturday Delivery.
Yes, this is possible. Please get in touch on 01942719930. Usual carriage terms apply.
You can collect your order from our Haydock depot right up to 6pm. Our address is:
Specialised Welding Products,
Unit 1, Withins Point,
Withins Road,
Haydock Industrial Estate,
Haydock,
WA11 9UD.
Once your order has been placed, we will work as quickly as possible to ensure it is dispatched to you. If you happen to have any changes to make, please make sure you contact us as soon as possible. You can call us on +44(0)1942719930 or email us at sales@specialisedwelding.co.uk
We aim to dispatch your order all as one, however, for larger orders this may not be possible and you will receive multiple deliveries.
We will accept goods for return if they have been wrongly or over ordered providing the goods are returned to us in as "new" condition, in their original packaging and within 5 days of the date of delivery. See our full returns policy here.
If you need to return an item, it is your responsibility to accept the cost of returning your order.
Check our Literature section of our website here.